Quality

Quality work reduces cost, improves schedule and is the main driver in customer satisfaction. We believe in achieving quality by making solid decisions based on facts, identifying issues before they occur, promptly fixing problems should they materialize, and inspiring every person on a project to do the best job achievable.

Our quality assurance/quality control programs provide clear direction for what is expected from all across our entire business, in all functions, and at every level of our organization. Implementing our Quality Control, Quality Assurance program improves our performance and drives our quality second only to our safety culture.

Our quality management program has been formulated to ensure the commitment to quality is apparent to all employees, clients, design partners, vendors and trade contractors. This commitment improves quality performance and ensures client and design team satisfaction.

Successful quality projects demonstrate a culture that embraces clear communication, effective problem solving, a strong client/builder relationship, and foresee deficiencies. Quality leadership offers value to both the organization and its customers by ensuring that each party’s expectations are met to the fullest extent possible.

Anderson Burton’s total quality management and continuous improvement is sustained by the principles and practices of the program. Communication, planning, and striving for excellence are fundamental, just as they are integral elements of continuous improvement.